Delivery Information

Dispatch days

We will send your order on the first dispatch day after seeing your payment (Monday to Thursday before 2pm).

Free pickup is available from 12 Queens Drive, Kilbirnie, Wellington.
Mon to Thu, between 11am and 6pm is best, or contact us to arrange another time.

Freight charges

As freight charges have increased each year, we have been increasing our freight subsidy to offer you good value.
But with the latest increases in 2022, we need to increase our rates to be more in line with what we're paying.

From 1st July 2022, our rates wil be:

  • Local (Wellington, Hutt Valley, Porirua) = $4.50 without signature / $5.50 with signature (1)
  • Non rural areas = $7.50 without signature / $8.50 with signature (1)
  • Coromandel (non rural) = $7.50 (2)
  • Rural, Off shore = $14.50 (2)
  • PO Box North Island = $8 (2)
  • PO Box South Island = $10 (2)
(1) will be delivered by Aramex / (2) will be delivered by NZ Post without signature

Delivery instructions

If you have selected an Aramex "without signature" option, please nominate where you want the parcel left.

Otherwise, if Aramex can't see a safe and secure option, they may choose to leave it at the closest ParcelConnect outlet.