Terms & Conditions

We are a NZ business and only sell within New Zealand.

Retail Customers:
  • Unless you are a reseller, or a health or fitness professional, you are a Retail customer. Please ensure you have selected Retail as the account type at the top of the application form
  • Payment is required before we dispatch the goods
Trade Customers:
  • The Trade (Wholesale) price is available to retail outlets or health or fitness professionals who wish to supply their clients
  • Once you have applied for your Trade account, we will need to approve it. The system doesn't alert us to your application, so please email us for approval.
  • After that, when you are logged in, the Trade price will come up after you add items to your cart. Go to the cart to see them.
  • Minimum Trade purchase is any 4 items
  • Supply is subject to availability, so if you're ordering large quantities, please let us know ahead of time, in case we need to back order
  • Payment is by Internet deposit. Although Paypal will show as a payment option, this is for retail customers only, so please ignore it.
  • We will include an invoice, which is due within 7 days
  • Ownership does not change hands until payment has been received.
Privacy

  • We collect your personal information only to provide you with the products you order, and to communicate with you if necessary
  • We may, on occasion, if we are out of stock, share your order details with trusted business associates so that they can ship to you on our behalf
  • Those associates are not authorised to use or disclose your personal information for any other purpose.
  • We will not sell or rent your personal information to any third party.

Returns or Replacements:

  • If there are any problems with your order, please advise us within 3 days of delivery
Reward Points:
  • We are not using a reward point system at this time
Affiliate Program:

  • We are not running an Affiliate Program at this time